Seven days to top notch customer service (Record no. 13462)

MARC details
000 -LEADER
fixed length control field 00548 a2200193 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9812046534
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.412
Item number YAR
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Yardley , Gary
245 ## - TITLE STATEMENT
Title Seven days to top notch customer service
Remainder of title using the experience orientated management technique
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Date of publication, distribution, etc 1996
Place of publication, distribution, etc Singapore
Name of publisher, distributor, etc Times Books International
Date of manufacture 1996
300 ## - PHYSICAL DESCRIPTION
Dimensions 22 cm.
Extent 167 p.
440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE
Title Times business series
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element MANAGEMENT
Topical term or geographic name as entry element CUSTOMER SERVICE
Topical term or geographic name as entry element CUSTOMER RELATIONS
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Kelly , Jan
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Sheduled Reference
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
        Main Library Main Library Reference Section 27/01/2000   658YAR 33049 24/06/2015 495.00 24/06/2015 Sheduled Reference
        Main Library Main Library Reference Section 27/01/2000   658.412YAR 35959 24/06/2015 495.00 24/06/2015 Sheduled Reference