Normal view MARC view ISBD view

Service Quality and Services cape as Strategies for Customer Satisfaction and Customer Loyalty in Supermarkets A Case Study in Jaffna District

By:

Material type: Text

TextLanguage: English Language Publication details: Rajarata University of - Mihintale Faculty of Management Studies 2015 2015Description: 96,xxxix p. 27 cmSubject(s):

DDC classification:

Item type:

Permanent Reference Books

Tags from this library: No tags from this library for this title. Log in to add tags.

Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Permanent Reference Books	Main Library Reference Section	Reference Collection	658.812 KUM (Browse shelf(Opens below))	Not for loan		29874

Total holds: 0

Previous	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	No cover image available	Next
Previous	658.812 DAS The Impact of Service Quality on Customer Satisfaction	658.812 KAR Impact of Information and Communication Technology on Operational Productivity and Customer Satisfaction in Star Category Hotels of Sri Lanka	658.812 kAR Electronic Customer Relationship Management (E-CRM):an Application of Diffusion of Innovation Theory (DOI) in Licensed Commercial Banks of Northern Province,Sri Lanka	658.812 KUM Service Quality and Services cape as Strategies for Customer Satisfaction and Customer Loyalty in Supermarkets	658.812 LEO The Impact of Customer Relationship Marketing on Customer Loyalty	658.812 PET Impact of Demographic Variables and Customer Value	658.812 SUD The Nature of Costomer Evaluation on Brand Equity	Next

There are no comments on this title.

to post a comment.