TY  - BOOK
AU  - Kumaradeepan , Vasanthakumar
TI  - Service Quality and Services cape as Strategies for Customer Satisfaction and Customer Loyalty in Supermarkets: A Case Study in Jaffna District
U1  - 658.812 
PY  - 2015///
CY  - Rajarata University of - Mihintale
PB  - Faculty of Management Studies
KW  - Customer Satisfaction - Super Markets
KW  - Customer Relations - Super Markets - Jaffna District
KW  - MBA Thesis
KW  - Personal Management
ER  -