TY  - GEN
AU  - Taylo r, Shirley
AU  - Gartside , L.
TI  - Model business letters, e-mails: and other business documents
SN  - 8129704137
U1  - 808.6 
PY  - 2004///
CY  - South Asia
PB  - Pearson  Education
KW  - Rhetoric
KW  - Literature
ER  -