000 00434 a2200181 4500
020 _a8175140127
041 _aEn
082 _a658.562
_bROS
100 _aRoss , Joel E.
245 _aTotal quality management
_btext cases and readings
250 _a2nd ed.
260 _c1995
_aNew Delhi
_bDeep & Deep
_g1995
300 _c23 cm.
_axi,465 p.
650 _aQUALITY CONTROL
650 _aMANAGEMENT
650 _aTQM
942 _cSR
999 _c13329
_d14876