| 000 | 00548 a2200193 4500 | ||
|---|---|---|---|
| 020 | _a9812046534 | ||
| 041 | _aEn | ||
| 082 |
_a658.412 _bYAR |
||
| 100 | _aYardley , Gary | ||
| 245 |
_aSeven days to top notch customer service _busing the experience orientated management technique |
||
| 260 |
_c1996 _aSingapore _bTimes Books International _g1996 |
||
| 300 |
_c22 cm. _a167 p. |
||
| 440 | _aTimes business series | ||
| 650 | _aMANAGEMENT | ||
| 650 | _aCUSTOMER SERVICE | ||
| 650 | _aCUSTOMER RELATIONS | ||
| 700 | _aKelly , Jan | ||
| 942 | _cSR | ||
| 999 |
_c13462 _d15009 |
||