000 | 00408 a2200157 4500 | ||
---|---|---|---|
020 | _a0195641701 | ||
041 | _aEn | ||
082 |
_a658.4012 _bDAS |
||
100 | _aDas , Ranjan | ||
245 |
_aStrategic management of services _bframework and cases |
||
260 |
_c1997 _aOxford _bOxford University Press _g1997 |
||
300 |
_c22 cm. _axii,435 p. |
||
650 | _aSTRATEGIC MANAGEMENT | ||
650 | _aMANAGEMENT | ||
942 | _cSR | ||
999 |
_c19073 _d20620 |