000 | 00524 a2200181 4500 | ||
---|---|---|---|
020 | _a1860760341 | ||
041 | _aEn | ||
082 |
_a658.812 _bDAF |
||
100 | _aDaffy , Chris | ||
245 |
_aOnce a customer always a customer _bhow to deliver custormer servic that creates customers for life |
||
260 |
_c1996 _aNew Delhi _bHarper collins publishers _g1999 |
||
300 |
_c22 cm. _axv,246 p. |
||
650 | _aCUSTERMER RELATIONS | ||
650 | _aMARKETING | ||
650 | _aDISTRIBUTION - MANAGEMENT | ||
650 | _aMANAGEMENT | ||
942 | _cSR | ||
999 |
_c27020 _d28567 |